Política de reembolso
Hur lång tid ta frakten?
Allt beror på fraktbolaget och vart du bor i Sverige, men vi brukar säga max 2 arbetsdag av tillverkningen och max 6 arbetsdagar frakt!
Kan också gå snabbare ibland!
Vilket fraktbolag använder ni?
Vi använder oss av Postnord, du kan följa din beställning genom att slå ditt track nr på Postnords hemsida eller deras app.
Jag vill byta storlek hur gör jag?
Du har rätt att byta storlek!
Skicka ett mejl att du vill byta storlek och skicka din tröja till våran adress i Sundsvall.
Skicka lätt via Postnord detta kostar 63 kr:
Hit ska tröjan skickas till:
857 34 Sundsvall
Vad betyder “Unsuccessful item delivery attempt”?
Din leverans har skickats ut till ditt närmaste postombud. Ladda ner Postnords appen och slå din track kod som du har fått. Därefter kan du se vart du kan hämtas ut ditt paket samt din kod för uthämtning.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: Fashion bear, Stromstadsvagen 17, 85734 Sundsvall, Sweden.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: Fashion bear, Stromstadsvagen 17, 85734 Sundsvall, Sweden
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.